šŸ“œ Welcome to Template Crate

These Terms of Use govern your access to and use of our website, products, and services. By purchasing, downloading, or using our digital files, you agree to follow these Terms. If you do not agree, please do not use our website or purchase our products.

1

Digital Products Only

What we provide

Template Crate provides digital Canva templates. No physical items are shipped. Mockup images shown on product pages are for presentation purposes only.

2

License Types

Understanding your usage rights

All purchases are covered under our license system. By purchasing a template, you are granted one of the following licenses:

Personal Use License

For personal projects only. No commercial resale, redistribution, or client work.

Commercial License

Required if you use templates to create end products for sale (digital or physical).

Extended License

Required for Print-on-Demand (POD), resale of exact designs, or large-scale commercial use. Extended Licenses are issued individually by contacting Template Crate support and include a signed PDF agreement with a registered license number.

Exclusive License

Grants you sole rights to a specific template. Once purchased, the template will be permanently removed from our marketplace and will not be resold. Exclusive Licenses are issued on request by contacting Template Crate support and include a signed agreement in your name.

āž”ļø You can review full license details on our Licenses Page.

3

Canva Platform Disclaimer

Important platform requirements

Our templates are designed for Canva. Please note:

  • Some elements may require Canva Pro (fonts, graphics, or media). If you are using Canva Free, you may need to replace these elements or upgrade to Canva Pro.
  • We are not responsible for Canva's platform features, limitations, or subscription requirements.
4

Prohibited Uses

What you cannot do

You agree not to:

  • Resell, share, or distribute our digital files "as-is."
  • Upload or sell exact designs on POD sites like Redbubble, Zazzle, Teepublic, Merch by Amazon, etc., without an Extended License.
  • Claim ownership of our templates.
  • Use our files in a way that violates any laws, trademarks, or copyrights.
5

Intellectual Property

Copyright protection

All products, templates, graphics, and content on Template Crate are protected by copyright. Purchasing a template grants you a license to use it — not ownership of the design.

6

Refunds & Exchanges

Digital product policy

Because our products are digital and instantly delivered, all sales are final. We do not offer refunds or exchanges.

If you have trouble accessing or using your files, please contact us — we're happy to help.

7

Liability Disclaimer

Your responsibilities
  • You are responsible for ensuring that your use of phrases, designs, or text does not violate any third-party rights or trademarks.
  • Template Crate is not liable for legal issues, financial loss, or damages resulting from misuse of our products.
  • Licensing privileges may be revoked if these Terms are violated.
8

Account & Subscription Users

Subscription terms

If you purchase a subscription (monthly or yearly), your use of templates is covered under the same license rules as individual product purchases. You must keep your account details secure and may not share login access.

9

Updates & Changes

Terms modifications

We may update these Terms of Use at any time without prior notice. The most current version will always be posted on this page. Continued use of Template Crate means you accept any changes.

ā“ Common Questions

šŸ‘‰ Yes, with the right license! A Commercial License is required for creating end products for sale. For Print-on-Demand or large-scale use, you’ll need an Extended License. Check our Licenses Page for details.

šŸ‘‰ Licensing privileges may be revoked. Violating terms, such as reselling templates as-is or using them without the proper license, may result in loss of access to our products and potential legal action.

šŸ‘‰ Not always! Many templates work with Canva Free, but some elements (fonts, graphics, media) may require Canva Pro. You can replace these elements or upgrade to Canva Pro if needed.

šŸ‘‰ No, all sales are final. Due to the digital nature of our products, we do not offer refunds or exchanges. Contact support if you have issues accessing or using your files.

šŸ’¬ Contact Us

Questions about these Terms?

šŸ“§ support@templatecrate.com